Conflict Resolution Training – Brisbane

By: RE - Brisbane


Total Seat: 30
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Date and Time:

Thu, 06 Jun 2019 09:00 AM - Thu, 06 Jun 2019 01:00 PM


The Conflict Resolution course has been created specifically to learn the skills to defuse an aggressor and stop it from becoming physical. Like all our courses, it is a fun half day of training where you get to be very hands on and learn some excellent techniques for the workplace.

This course teaches you how to defuse and de-escalate volatile situations to avoid physical violence.

You will learn:

  • how to best communicate in tense situations
  • what to do when a situation becomes heated
  • how to identify and respond to physical threats with body language and voice tone
  • how to stay calm while somebody is very heated and angry
  • how to keep yourself protected
  • setting up your environment correctly

You will receive:

  • morning or afternoon tea, tea and coffee
  • a comprehensive manual to cement your learning’s
  • an excellent half day of fun and interactive training, both theoretical and hands-on.

What to wear: Clothes you would wear to work.


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Event Location:

Hotel Grand Chancellor Brisbane,

23 Leichhardt Street,