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De Escalation

Home / Aggressive People /
How to Handle Workplace Bullies
By Tracy Duncan
In Aggressive People, Conflict Resolution, De Escalation, Training Programs
Posted December 24, 2020

How to Handle Workplace Bullies

If you are like most kids, you were probably bullied in high-school. Luckily for your bullies, you had no self-defence skills. Well, as an adult, things have not changed much. Bullies are [...]

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Managing Narcissistic Behaviour in the Workplace
By Tracy Duncan
In Aggressive People, Conflict Resolution, De Escalation, Training Programs
Posted September 22, 2020

Managing Narcissistic Behaviour in the Workplace

We have all encountered a person who lacks empathy for others and has a deep need for attention and admiration. Yes, narcissists are all around us, and they make us feel small in different ways. [...]

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The Importance of Conflict Resolution Training for The Younger Generation
By Tracy Duncan
In Conflict Resolution, De Escalation, Training Programs
Posted May 18, 2020

The Importance of Conflict Resolution Training for The Younger Generation

Unfortunately, conflict is part of our lives and often is unavoidable. Employees working together have different expectations, which can create inevitable disputes amongst them. Therefore, [...]

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Dealing With Aggressive People In A Crisis
By Tracy Duncan
In Aggressive People, Conflict Resolution, De Escalation, Training Programs
Posted May 18, 2020

Dealing With Aggressive People In A Crisis

Our world has changed due to COVID-19. The pandemic has created some fear and anxiety amongst people, which has several negative consequences including aggression and violence. There has been an [...]

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Why conflict resolution training is important for transport workers
By Tracy Duncan
In Conflict Resolution, De Escalation, Training Programs
Posted November 30, 2019

Why conflict resolution training is important for transport workers

Instead of receiving a heartwarming “thank-you” from passengers after a long quiet ride, transport workers (bus and taxi drivers especially) are often greeted with several forms of [...]

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Helping Your Team Feel Safe at Work
By McDonald
In Conflict Resolution, De Escalation, Training Programs
Posted April 30, 2019

Helping Your Team Feel Safe at Work

How do you make your staff feel safe and secure at work? Most people think of The Karate Kid or Bruce Lee when they consider self-defence and conflict resolution courses.  While for some, this is [...]

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Self-defence Training and Workers confidence
By McDonald
In Conflict Resolution, De Escalation, Training Programs
Posted March 13, 2019

Self-defence Training and Workers confidence

Does self-defence training equal a more confident worker We are frequently asked if self-defence training makes for more confident employees, and our answer is a resounding yes!   With workplace [...]

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Conflict Resolution Courses for Employees
By McDonald
In Conflict Resolution, Corporate Team Building, De Escalation, Training Programs
Posted February 20, 2019

Conflict Resolution Courses for Employees

Corporate self-defence courses – the benefits of training employees in conflict resolution These days, forward-thinking companies do whatever they can to make sure their staff are happy and [...]

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Conflict Resolution for Ambulance Officers
By McDonald
In Conflict Resolution, De Escalation, Training Programs
Posted January 13, 2019

Conflict Resolution for Ambulance Officers

Personal safety for Paramedics and Ambulance Crews First responders are often the most likely to be exposed to workplace violence. Number of Attacks A report compiled by the Queensland Ambulance [...]

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