De Escalation

We have all encountered a person who lacks empathy for others and has a deep need for attention and admiration. Yes, narcissists are all around us, and they make us feel small in different ways. [...]

With around one third of your life being spent at work it’s important to ensure that time is as happy and productive as possible. A large portion of that happiness can be attributed to the [...]

Unfortunately, conflict is part of our lives and often is unavoidable. Employees working together have different expectations, which can create inevitable disputes amongst them. Therefore, [...]

Our world has changed due to COVID-19. The pandemic has created some fear and anxiety amongst people, which has several negative consequences including aggression and violence. There has been an [...]

Instead of receiving a heartwarming “thank-you” from passengers after a long quiet ride, transport workers (bus and taxi drivers especially) are often greeted with several forms of [...]

How do you make your staff feel safe and secure at work? Most people think of The Karate Kid or Bruce Lee when they consider self-defence and conflict resolution courses.  While for some, this is [...]

Does self-defence training equal a more confident worker We are frequently asked if self-defence training makes for more confident employees, and our answer is a resounding yes!   With workplace [...]

Corporate self-defence courses – the benefits of training employees in conflict resolution These days, forward-thinking companies do whatever they can to make sure their staff are happy and [...]

Personal safety for Paramedics and Ambulance Crews First responders are often the most likely to be exposed to workplace violence. Number of Attacks A report compiled by the Queensland Ambulance [...]