Managing Narcissistic Behaviour in the Workplace
We have all encountered a person who lacks empathy for others and has a deep need for attention and admiration. Yes, narcissists are all around us, and they make us feel small in different ways. [...]
By Tracy Duncan
In Aggressive People, Conflict Resolution, Corporate Team Building, De Escalation, Training Programs
Posted How to Resolve Conflict with A Colleague
With around one third of your life being spent at work it’s important to ensure that time is as happy and productive as possible. A large portion of that happiness can be attributed to the [...]
Simple Conflict Resolution Skills Techniques in the Workplace
A healthy work environment is a key to a successful and motivated team. Issues within your team can result in negative feelings festering over time and creating a hostile environment for everyone [...]
The Importance of Conflict Resolution Training for The Younger Generation
Unfortunately, conflict is part of our lives and often is unavoidable. Employees working together have different expectations, which can create inevitable disputes amongst them. Therefore, [...]
Dealing With Aggressive People In A Crisis
Our world has changed due to COVID-19. The pandemic has created some fear and anxiety amongst people, which has several negative consequences including aggression and violence. There has been an [...]
Why conflict resolution training is important for transport workers
Instead of receiving a heartwarming “thank-you” from passengers after a long quiet ride, transport workers (bus and taxi drivers especially) are often greeted with several forms of [...]
Benefits of Workplace Conflict Resolution Training in The Retail Sector
With the staggering statistics of violence in the workplace, especially in customer service & retail outlets, the need for conflict resolution and de-escalation training cannot be emphasized [...]
The rising cost of workplace conflict
When we think of conflict resolution in the context of the workplace, our mind may go to bullying and harassment policies or communication skills. A typical google search may tell you “There are [...]
Helping Your Team Feel Safe at Work
How do you make your staff feel safe and secure at work? Most people think of The Karate Kid or Bruce Lee when they consider self-defence and conflict resolution courses. While for some, this is [...]
Self-defence Training and Workers confidence
Does self-defence training equal a more confident worker We are frequently asked if self-defence training makes for more confident employees, and our answer is a resounding yes! With workplace [...]