The rising cost of workplace conflict
When we think of conflict resolution in the context of the workplace, our mind may go to bullying and harassment policies or communication skills. A typical google search may tell you “There are [...]
Staying Safe Policies
Do you have a policy for how your staff and team leaders should respond to an aggressive situation? While most organisations have policies (some legislated) for taking leave, hours of work, and a [...]
Helping Your Team Feel Safe at Work
How do you make your staff feel safe and secure at work? Most people think of The Karate Kid or Bruce Lee when they consider self-defence and conflict resolution courses. While for some, this is [...]
Self-defence Training and Workers confidence
Does self-defence training equal a more confident worker We are frequently asked if self-defence training makes for more confident employees, and our answer is a resounding yes! With workplace [...]
Dealing With Aggressive People – Sydney
Everybody should be able to feel safe in the workplace, though sometimes we cannot make everybody happy, turning your everyday interactions with customers into an aggressive conflict. And the [...]