ABOUT US

De-Escalation and OVA Training

Resolution Education are a highly professional team with over 20 years of experience in adult training and education, specialising in conflict resolution and dealing with aggressive people.

Resolution Education believe in a hands-on approach to training which is interactive and empowering to all attendees. We teach practical tools and techniques in conflict resolution strategies that have been tried and tested in real-life situations.

Our goal is to provide students with life-long skills, so they have the courage, confidence and capability to de-escalate situations, and protect themselves when necessary.

We deliver OVA training to an extensive variety industries Australia-wide and size. Our experienced team will customise your workplace training to teach your staff to defuse and de-escalate aggressive situations, as well as practical self-defence skills.

Our team will develop effective, practical, real-life training for all industries. When delivered to your staff, it will diminish the effects of the potentially violent altercations and incidents they are faced with and help them to go home from work safely each day.

We firmly believe everyone has the right to feel safe at work.

Benefits of our training:

  • Resolution Education are a highly professional team with over 20 years of experience in adult training and education
  • Resolution Education teach practical tools and techniques in conflict resolution and de-escalation strategies that have been tried and tested in real-life situations
  • Resolution Education believe in a hands-on approach to training which is interactive and empowering to all attendees.

Resolution Education specialise in conflict resolution and dealing with aggressive people training Australia-wide. No matter your industry or size, our experienced team can customise your workplace training to protect and teach your staff to defuse and de-escalate aggressive situations.

A.D.D. system – Awareness, De-escalate, Defend

Developed by Head Trainer, the A.D.D. is a way to train employees how to protect themselves against occupational aggression. Since 2017 of implementing the system around Australia, Resolution Education is continually refining and strengthening this system to develop (and in some cases deliver) tailored OVA training for clients across Australia.

Resolution Education has trained personnel at all levels within organisations, from CEOs to junior recruits – with the training being adaptable to different levels within organisations and to the different roles. We understand that the types of situations likely to be encountered can vary greatly depending on the different role each employees holds within the organisation.

We live and breathe OVA and de-escalation. It is in our blood and our passion, as well as a fervent desire to impart our students with knowledge that may assist them to go home safely from work each day.

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