De-escalation, dispute and conflict resolution training for all industries

Whether you need basic conflict resolution skills or your employees need to be trained on dealing with occupational violence and aggression, Resolution Education has the training for you.

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Choosing The Right Training

Occupational Violence and Aggression comes in many forms. The scale below will identify which training course is right for you.

  • Calm
  • Frustrated
  • Rude
  • Hostile
  • Threatening
  • Throwing Objects
  • Agitated
  • Argumentative
  • Intimidating
  • Aggressive
  • Damaging Property
  • Physical Violence

Conflict Resolution Training

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De-Escalation and OVA Training Non Physical

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De-Escalation and OVA Training Physical

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NEW Code Black Training

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Customised Training For Your Organisation Or Department

We take your employees safety in the workplace as the utmost importance and follow a tried and tested method to create the best training for your team. We analyse your current incidents, conflicts and disputes. We discuss in depth your training outcomes, discuss your working environment and then produce the best training in the market.

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Testimonials

Jasmine Aretisian

Our trainer, Nathan, made the training session engaging, enjoyable and fun! Numerous thing I have learned: defense technique, diffusing the situations and keep a 2 meter space rule from the other person.

Jasmine Aretisian
JobActive

Aileen Forde

Resolution Education training was great. Would love to have further training with them in the future. Gives me confidence and clarification on when to act / respond an incident or circumstance.

Aileen Forde

Paul Carney

Resolution Education delivered some training in remote Australia for our company. Our trainer, Nathan was great to deal with, quick to respond, tailored the training to suit our needs and at a competitive price. The relaxed nature of the training delivered by Resolution Education really suited our staff members and has ‘armed’ our team with some essential de-escalation and aggression skills. Thanks Nathan.

Paul Carney
Operations Manager

Valda Carrington

The Management and Staff of Maybanke wish to thank you most sincerely for your ongoing support in our work supporting women and children escaping domestic violence. We greatly value your giving your time to provide our clients with self defence workshops. These workshops help enormously in re-building their self esteem and helping them to feel more confident and safe in everyday lives. We appreciate you creating a safe, respectful, relaxed and interactive environment for our clients, who enjoy these sessions enormously. We have received consistent feed back from our clients that the simple tips provided during these sessions are useful and practical to enhance a safe environment. We deeply appreciate your awareness about the sensitivity of the issue of domestic violence and your proactive attitude towards supporting Maybanke. We believe that the positive attitude from members of community, like you, goes a long way in building a safe and respectful community.

Valda Carrington
Manager

Renee Smith

This was very beneficial. The trainers delivery, training & explanations were exceptional!

Renee Smith
E-Plus | Site Manager

Ryan Patten

I engaged Nathan to provide and facilitate a pilot training program of de-escalation strategy and skills to our team of front line employees to assist in driving confidence and safety. My experience working with Nathan has been brilliant. Nathan is a leader in his field, pragmatic, customer focused, collaborative and has been a pleasure to deal with. I would not hesitate to recommend Nathan and his team for anyone looking for a professional in the area of de-escalation and conflict resolution.

Ryan Patten
QML Pathology

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