Training For All Industries

De-escalation, OVA & Personal Safety

Boost your organisation’s capabilities with Resolution Education’s tailored training. We provide customised solutions to help your team manage heightened individuals and challenging situations, equipping them with the skills to stay safe at work.

Our Training & Services

De-escalation & OVA Training

Protective Intervention Training

Restraint Training Australia

Workplace Conflict Resolution Training

Online Chat & Phone De-escalation Training

Active Armed Offender

Code Black Training Australia

Conference Packages Australia

De-escalation Policy Creation & Review

e-Learning Packages

Customised De-escalation, OVA & Personal Safety Training For Your Organisation or Department in Australia

Resolution Education has a highly professional team with over 25 years of experience in adult training and education, specialising in de-escalation, OVA and dealing with difficult people.

At Resolution Education, we believe in a hands-on approach to training that is interactive and empowering to all attendees. We teach practical tools and techniques in de-escalation strategies that have been tried and tested in real-life situations.

Scalable

Underpinning the training is the Resolution Education framework, A.D.P. (Awareness, De-escalation, Protection), which is easily scaled to accommodate multiple roles, participants and a range of delivery methods depending on the needs of the organisation.

Adaptable

A comprehensive understanding of organisational requirements, from a legal and Workplace Health and Safety perspective, guarantees that training is appropriately adapted to fit the context of an organisation’s specific environment and policies.

Training Structure

Resolution Education’s training programs and framework have four key differentiators:

Relevant

Developing de-escalation techniques that are useful and relevant to the situations employees encounter ensures they have a deep understanding of the knowledge and skills required to operate in their specific work environment safely.

Practical

Integrating theory and practice through role-playing scenarios enables employees to recognise their current capabilities and enhance their confidence when dealing with escalated individuals.

At Resolution Education, we specialise in crafting tailored training experiences that align seamlessly with your organisation. From booking training to delivery, we prioritise understanding your organisation’s policies, procedures, and incident reports.

This comprehensive insight allows us to create training scenarios that resonate with your team’s experiences.

Our training packages are not limited by what you see in the proposal or on the website. We will customise the training content and structure to meet your needs. Whether it is developing new modules, refining existing topics, or adjusting the timing to suit your schedule, our approach is far from one-size-fits-all.

Our commitment extends beyond the training sessions as we aspire to build a lasting partnership with your organisation, providing ongoing support and adapting our methods as your needs evolve. This collaborative journey is aimed at enhancing your organisation’s capabilities, fostering a culture of learning, and ultimately creating a safer and more productive workplace.

Training For All Industries

Comprehensive Occupational Violence & Aggression Training Solutions for Every Industry Sector.

Our Holistic Approach

Customised De-escalation, OVA & Personal Safety Training For Your Organisation or Department in Australia

De-escation & Ova Training

Resolution Education offers 25+ years of expertise in adult training, de-escalation, OVA, and managing difficult people.

A.D.P. Framework for De-escalation

The A.D.P. framework is customisable to all learning outcomes, specifications, and requirements for all industries.

Recent Trainee Reviews

“Resolution Education delivered some training in remote Australia for our company. The trainer was great to deal with, quick to respond, tailored the training to suit our needs and at a competitive price. The relaxed nature of the training delivered really suited our staff members and has ‘armed’ our team with some essential skills.”

Paul Carney
Operations Manager

“Resolution Education training was great. Would love to have further training with them in the future. Gives me confidence and clarification on when to act / respond an incident or circumstance.”

Aileen Forde

“Our trainer, Nathan, made the training session engaging, practical and real life! Numerous thing I have learned: defense technique, de-escalating situations and not letting the situation escalate further.”

Jasmine Aretisian

Customise Your Training Now

To enrol or find out more information please call 1300 884 589 or click the button below.

Contact Us

P. 1300 884 589
E. info@resolutioneducation.com.au

Brisbane Head Office

470 St Pauls Terrace
Fortitude Valley, QLD 4006

Other Locations

Training For All Industries

De-escalation, OVA & Personal Safety

Our Training & Services

De-escalation & OVA Training

Protective Intervention Training

Restraint Training Australia

Workplace Conflict Resolution Training

Online Chat & Phone De-escalation Training

Active Armed Offender

Code Black Training Australia

Conference Packages Australia

De-escalation Policy Creation & Review

e-Learning Packages

Customised De-escalation, OVA & Personal Safety Training For Your Organisation or Department in Australia

Scalable

Adaptable

Training Structure

Relevant

Practical

Training For All Industries

Our Holistic Approach

De-escation & Ova Training

A.D.P. Framework for De-escalation

Recent Trainee Reviews

Customise Your Training Now

Contact Us

Melbourne

Parramatta Sydney

South Adelaide

Perth

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